Family and loved ones must be aware of regulations when a professional delivers live in care in Wickford.
The person-centred care plan will detail the most vital information on delivering our live-in care service.
However, care providers must also provide a service user guide to all clients, describing the reporting processes, contact names, and other helpful info to have another route to contact management or the CQC.
What concerns would you have regarding a care worker who has chosen to live with your loved one? Firstly the individual must have an enhanced DBS check and the appropriate reference checking. It is essential to run these checks, as a starting point, toward a safe and caring environment for the individual. If you’re unsure how to read a Disclosure Barring Service check, feel free to speak to DBS directly at https://www.gov.uk/government/organisations/disclosure-and-barring-service or a regulated and well-established care service.
How trustworthy is your provider? https://conservecare.co.uk/blog/wickford-care-how-trustworthy-is-your-care-provider/ have a read through our post. Also why elderly care matter to us in Wickford https://conservecare.co.uk/blog/elderly-care-wickford/ is another blog I would consider for you to read.
Would it have to be a care worker local to Wickford?
I would recommend a well-trained care worker who follows policies and procedures overseen by a CQC registered manager. Living local isn’t always essential as some care workers can drive to their destination. However, a care social worker in Wickford has local knowledge and is much less likely to get lost on their travels. The care worker is also more likely to have conversations with the individual regarding the Wickford area and some community events.
I would also like to add that if the care worker is local, the punctuality of the worker should be much higher because they will be closer to the individual. So even though some care companies in Wickford and surrounding areas track the arrival time of the care social worker, there will be no excuse not to arrive on time.
Why should we choose a care provider to supply care workers?
A CQC registered care company, like Conserve Care https://www.cqc.org.uk/provider/1-11822621503, is regulated by the care quality commission, one of the most critical health and social care regulators in England. Therefore, our policies must follow specific guidelines to deliver a proficient and flourishing care service.
If you feel that the service you’re receiving is not safe or does not follow the rules put in place by the CQC, you can report the provider. However, if you’re using a sole trader or a close relative, they’re highly likely not to be regulated and can’t be held accountable for underperformance or safeguarding issues.
A care company oversees the relationship and guidance of our clients and care workers. Notably, the environment for an individual under our duty of care is safe and secure. However, suppose you have a problem with a care staff member, and you’re dealing with a company. In that case, you can report the person to a manager, and the issue will be immediately investigated. In addition, the reporting process ensures you have a route forward if you’re unhappy with the service.
Where do you go from here? Live-in care in Wickford, on your doorstep
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