Person-centred values are one of the most vital aspects of providing high-quality support for individuals under your duty of care.
The values to be expected from a care provider that delivers person-centred care are privacy, independence, choice, dignity, partnership, respect and rights.
The CQC, a governing body in health and social care, explains that person-centred care is one of the most fundamental values of providing a high level, quality care service https://www.cqc.org.uk/what-we-do/how-we-do-our-job/fundamental-standards and believes that every service user has the right to expect this level of support and attention.
People under the care of a homecare company and promoting independent living in a person-centred way. If the standards drop, the service user should be encouraged to challenge bad practices or complain directly to management as per complaints policies and procedures.
As a care worker, establishing a healthy working relationship is critical in understanding the needs and requirements of the service user. The individual may want to open up to you regarding situations occurring in their life, so it’s essential to protect the person’s privacy. All information discussed must be kept confidential unless under exceptional circumstances where the person is at risk of harming others.
Care support in a person-centred capacity is more than just cliché; it’s a framework of guidelines that are used to determine the approach and professionalism of a care support worker. The care manager will train and mentor all staff using the fundamental principles of person-centred care. To provide the best possible home care, you must work within these principles and embrace this approach.
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