When recruiting care workers, there are several procedures to follow that are found in your recruitment policies and procedures. It is essential to follow these rules as it keeps you compliant with the CQC who governs the Health and Social care sector in England, and ensures your following recruitment best practices.
In this post, I will run through 5 essential steps to follow when recruiting care workers.
Step 1: Advertising is fundamental when recruiting care workers. There are various platforms you can use to advertise, but the information you display is vital, such as:
- The job title
- The role will be subject to DBS checks
- Competent level of English must be spoken
- Skills and Qualifications required
Step 2: Contact and shortlist your desired workers. Set up interviews and get the ball rolling ASAP because the social care market moves very quickly, and you don’t want to miss out on the excellent care professional for your service users.
Step 3: Offer the preferred candidate the role but advise them that the position is subject to a DBS check as per the companies policies and procedures. The person must then be background checked, and professional or character referencing must be done before the care worker can begin.
Step 4: Training is crucial; if you want to be a great social care worker. The CQC will be very interested in and keen on your staff is properly trained before starting a position or engaging in activities that require extra training. Experience is also essential. If the person has worked for a company before with the same type of clients doing similar work, this will help when matching client expectations. The care worker already has the relevant experience and will need less mentoring at the beginning.
Step 5: There might be a conflict of interest if the care worker has a personal relationship with somebody who already works at the company. The person they have a relationship with must not have any influence over the recruitment process. The reason is that the judgment would not be in the company’s best interest but for the individual. There is a relationship at work policy and procedure that the care manager should follow.
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